TERMS & CONDITIONS

For Jayrutty Investment E.A. Ltd Ecommerce Platform

Last Updated: 19/11/2025

Welcome to Jayrutty Investment E.A. Ltd. By accessing or using our website www.jayruttyinvestment.com , you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our services.

1. Definitions

  • “We”, “Us”, “Our” refers to Jayrutty Investment E.A. Ltd.
  • “Buyer”, “Customer”, “User” refers to any person accessing or making a purchase on our website.
  • “Products” refers to goods available for sale on our ecommerce store.

2. Acceptance of Terms

By visiting the website, creating an account, or purchasing products, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.

3. Eligibility

You must:

  • Be at least 18 years old,
  • Provide accurate and complete information when creating an account or placing orders.

4. Products & Availability

  • All product descriptions, images, and prices are provided for informational purposes.
  • Product availability may change without notice.
  • Jayrutty Investment E.A. Ltd reserves the right to modify or discontinue any product at any time.

5. Pricing & Payments

  • All prices are displayed in Tzs(Tanzanian shillings) and may include or exclude taxes depending on local regulations.
  • Prices may change without prior notice.
  • Payments must be made through the approved payment methods available on the website.
  • Orders are processed only upon confirmation of successful payment.

6. Order Confirmation & Cancellation

  • After placing an order, you will receive a confirmation email.
  • Jayrutty Investment E.A. Ltd reserves the right to cancel orders due to stock unavailability, system errors, incorrect pricing, or suspicious activity.
  • Customers may request cancellation before dispatch of the order.

7. Shipping & Delivery

  • Delivery timelines are estimates and may vary depending on location, customs processes, weather, or courier delays.
  • Customers must provide accurate shipping information.
  • Jayrutty Investment E.A. Ltd is not responsible for delays caused by third-party couriers.
  • International deliveries: Customs duties, import taxes, and clearing fees (if any) are paid by the buyer.

8. Returns, Refunds & Exchanges

For refunds details refer to our No Refund policy

9. Warranty

  • Some items may include a manufacturer’s warranty.
  • Warranty terms vary depending on the product and manufacturer.
  • Claims must follow the manufacturer’s warranty procedure.

10. Liability Limitation

Jayrutty Investment E.A. Ltd is not liable for:

  • Improper use or handling of products.
  • Any indirect, incidental, consequential, or punitive damages.
  • Errors or omissions in product descriptions or pricing.

11. Intellectual Property

All website content including text, logos, images, and graphics are the property of Jayrutty Investment E.A. Ltd. No content may be copied or reused without permission.

12. Privacy Policy

Your personal information is processed and stored according to our Privacy Policy. By using the website, you consent to our data handling practices.

13. User Accounts

  • You are responsible for safeguarding your login credentials.
  • Jayrutty Investment E.A. Ltd may suspend or terminate accounts that violate these Terms.

14. Prohibited Activities

Users must not:

  • Engage in illegal activities,
  • Copy or harvest website data,
  • Interfere with or disrupt platform operations.

15. Governing Law

These Terms & Conditions are governed by the laws of Tanzania. Disputes shall be resolved in court. 

16. Amendments

Jayrutty Investment E.A. Ltd may amend these Terms at any time. Continued use of the website means acceptance of updated terms.

17. Contact Information

Jayrutty Investment E.A. Ltd

Email: info@jayruttyinvestment.com

Phone: +255 794 160 000

Address:  7th Floor, Morocco Square Office Tower,

Mwai Kibaki Road, Regent Estate, Kinondoni, Dar Es Salaam.